About
Vocational
Rehabilitation

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Strategy

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Progress Notes

1

Establish "Meaningful Day" partnerships and program

25

Initial meetings with OV and ADSD have been completed. VR has followed up with ADSD several times and continues to await further direction regarding potential funding and partnership opportunities. In the meantime, VR is exploring alternative models and approaches to advance the Meaningful Day concept.

2

Establish vendor Code of Professional Conduct, provider standards and provide professional development opportunities.

100

The Vendor Code of Professional Conduct has been completed and quarterly vendor meetings have been established. VR continues to strenfthen provider standards, expectations and accountability while using these meetings to share updates, address service-delivery issues and identify professional development opportunities for providers.

3

Integration of new positions, workforce raining and infrastructure establishment.

85

16 new positions were approved and hiring is underway. The new Las Vegas VR office has been completed, with the move scheduled for October 13, 2026. The additional space will support continued hiring, staff integration and expanded service capacity in Southern Nevada.

4

Develop and implement Statewide Intake Unit

75

The Statewide Intake Unit supervisor has been hired, and recruitment for counseling positions is underway, with interviews currently in progress. Staffing and implementation will continue as positions are filled and the new unit becomes operational.

5

20 Client Appointments per week initiative

100

The 20 Client Appointments per week initiative has been implemented statewide. Staff and supervisors must continue to maintain focus on consistent execution, monitoring and accountability to ensure the initiative results in timely access to services and improved client outcomes.

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Strategy

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Progress Notes

1

Incorporate newly developed work-based learning experience program for students and youth with disabilities.

50

Work in progress with the Business Development Team.

2

Workforce Connections for Adult Ed collaboration

100

The PAES Lab has been established at the Adult High School Student Success Center, with VR continuing to provide itinerant services and support the partnership to expand access to transition and employment preparation services.

3

CCSD Pre-ETS services expansion project

75

Implementation continues to move forward in partnership with CCSD. The LEA agreement has been signed, and work is continuing on contracting, equipment placement, program infrastructure and preparation for expanded Pre-ETS service delivery.

4

Support increased utilization of Pre-ETS tools; Pathful, PAES, SYIP & summer camps

90

Expanding into 2 northern Nevada Youth Hubs (RTM and Sparks/Oddie Blvd.) with PAES Lab and staff. The new RTM hub is open and the youth hub is being expanded. Sparks is still in development. The 2026 Summer Youth Internship Program (SYIP) successfully provided paid, four-week work experiences to over 50 students with disabilities statewide. VR funded 27 summer camps, with 315 students attending.

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Strategy

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Progress Notes

1

Client Payment Card Program rollout and implementation.

20

Client Payment Card Program rollout and implementation: The RFP process has closed, and VR is working through the next steps in the procurement and implementation process for the Client Payment Card Program.

2

Completion of buildout phase of the DB101 website

80

Work continues with subject matter experts and the content development team on customization, content development and final preparation for the next phase of the DB101 website buildout is scheduled for December 2026.

3

Explore AI for eligibility tools, case managment and analytics

80

VR continues to participate in the AWARE AI pilot and explore opportunities to use artificial intelligence to support case management, eligibility processes and analytics. The pilot continues to show promising progress as Nevada works with AWARE on emerging AI capabilities.

4

Provide staff access to enhanced analytics through Power BI

70

Access to Power BI reports and analytics has steadily increased across the agency. Additional staff are gaining access to reports and data tools, expanding the ability of leadership and program staff to use timely information for monitoring performance, identifying trends and supporting operational decisions.

5

Expand utilization of VR Consumer Portal

40

VR continues to promote increased use of the Consumer Portal by both staff and clients. Staff are being encouraged to incorporate the portal more consistently into service delivery and client communication, with continued focus on increasing awareness, enrollment and utilitization.

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Strategy

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Progress Notes

1

Hiring of new ODEP Chief

100

Cyndy Cendagorta hired 1/19/2026

2

Enhanced and targeted marketing campains to employers

65

Business Team is developing campaigns and retooling their work to better meet business needs. Windmills survey and targeted supports.

3

"Value of VR", "What VR Can Do For You", "Things That Matter" marketing campaign

90

New signs are done and posted at Westbay and Corporate, with corresponding social media campaign being implemented.

4

Establish and share Return on Investment from VR with employers

90

In development, almost ready for presentation. Final draft with Admin.

5

Expand outreach to business with quarterly employer lunch & learn about VR

100

First luncheons in March were a big success, subsequent luncheons each quarter are scheduled.

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Strategy

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Progress Notes

1

New Strategic Plan for employer engagement

100

Plan developed, being finalized for Admin approval. Done and approved.

2

New Manager and Supervisor onboarding tools

100

New onboarding tool has been developed and pushed out for usage for new hires

3

Establish AWARE Basic Training for staff

0

Still in development

4

Budget preperation for 2027-2028 Legislative Session

75

Budget prep has begun, major VR asks were submitted to DETR Director and final budgets are due at end of August.

5

Expand employee recognition programs

100

New recognition badges being added to staff directory. Covers EOTM, CRC CPM, Qual. Case Mgmt, CCM, Staff Up ASAP, CVRT and COMS